Project ID: P500628

Contract Type: Individual Consultant

Recruitment Type: Drivers (two positions)

Duration of Assignment: Twelve (12) months, renewable based on satisfactory 

performance, demonstrated project need, progress in knowledge and availability of funding

Reporting Line: WARDIP SOP II Liberia Project Coordinator

Duty Station: Monrovia, Liberia, with regular field and regional travel 

As required

1. BACKGROUND

The Government of Liberia has received financing from the World Bank for the implementation of the Western Africa Regional Digital Integration Project-Series of Projects 2 Liberia (WARDIP SOP II–Liberia). The Project seeks to increase broadband access and usage, strengthen the enabling environment for digital development, enhance the security and resilience of digital infrastructure and systems, support digital services and skills, and advance the integration of digital markets within Liberia and across West Africa. WARDIP SOP II involves implementation of activities across multiple institutions and locations and requires regular movement of Project personnel, consultants, Government counterparts, World Bank missions, development partners, technical teams, equipment, and official documentation. The Ministry of Posts and Telecommunications (MoPT) is the principal implementing and coordinating institution for WARDIP SOP II–Liberia. A Project Implementation Unit (PIU) has been established within MoPT to coordinate the day-to-day management and implementation of Project activities. 

To support effective Project operations, field supervision, stakeholder engagement, implementation monitoring, workshops, missions, inspections, and other official activities, the PIU intends to recruit qualified and experienced Drivers. The Drivers will be responsible for providing safe, reliable, timely, professional, and efficient transportation services while ensuring the proper operation, cleanliness, security, and routine care of Project vehicles assigned to them.

2. PURPOSE OF THE ASSIGNMENT

The purpose of the assignment is to provide safe, dependable, efficient, and professional transportation services to WARDIP SOP II PIU and authorized Project stakeholders in support of Project implementation. The Driver shall ensure that Project personnel and authorized passengers are transported safely and punctually and that vehicles assigned to the Project are properly operated, maintained, secured, documented, and used exclusively in accordance with approved Project purposes and applicable Government and World Bank requirements. The position also contributes to the protection of Project assets, road safety, operational efficiency, and the continuity of Project activities.

3. OBJECTIVES OF THE ASSIGNMENT

The Driver shall contribute to the following objectives:

1. ensure safe and timely transportation of Project personnel and authorized passengers;
2. support field missions, stakeholder consultations, workshops, meetings, inspections, and implementation activities;
3. maintain Project vehicles in safe, clean, roadworthy, and serviceable condition;
4. ensure proper documentation and accountability for vehicle use, fuel consumption, mileage, maintenance, and repairs;
5. protect Project vehicles, equipment, documents, and other assets entrusted to the Driver;
6. minimize avoidable vehicle downtime, accidents, misuse, and operating costs;
7. comply with road safety requirements, traffic regulations, Project procedures, and applicable administrative controls; and
8. provide courteous, professional, confidential, and dependable logistical support to the PIU.
9. SCOPE OF WORK AND RESPONSIBILITIES

Under the supervision of the Project Coordinator or designated official, the Driver shall perform the following duties:

1. Transportation Services

1. safely transport WARDIP PIU personnel, consultants, officials, authorized visitors, World Bank mission members, and other approved passengers;
2. provide transportation to meetings, workshops, field visits, project sites, airports, hotels, Government institutions, stakeholder offices, and other approved destinations;
3. undertake field travel within Monrovia and throughout Liberia, including travel to counties and remote Project locations where required;
4. undertake regional or cross-border travel where specifically authorized and permitted;
5. ensure punctual arrival for scheduled assignments and plan routes in advance to minimize delays;
6. remain available for official duties during approved working hours and for authorized assignments outside normal working hours where operationally necessary; and
7. assist passengers with loading and unloading official materials, luggage, equipment, and supplies here appropriate.

2. Road Safety and Defensive Driving

1. operate Project vehicles safely and responsibly at all times;
2. comply with Liberian traffic laws, road safety regulations, speed limits, and applicable Project requirements;
3. apply defensive-driving practices and exercise additional caution during poor weather, night travel, rural travel, and travel on difficult road conditions;
4. ensure that all vehicle occupants use seat belts where fitted;
5. never drive under the influence of alcohol, narcotics, or any substance that may impair safe driving;
6. avoid use of handheld mobile phones or other distracting devices while driving;
7. immediately report accidents, traffic incidents, security events, or vehicle damage to the appropriate Project authority; andcooperate fully with accident-reporting, insurance, security, and administrative procedures.

3. Vehicle Inspection and Routine Maintenance

The Driver shall conduct routine checks before and after vehicle use, including:

1. engine oil and other fluid levels;
2. coolant and radiator condition;
3. fuel level;
4. brakes;
5. tires, tire pressure, and spare tire;
6. lights and indicators;
7. windshield, mirrors, and wipers;
8. battery condition;
9. horn;
10. seat belts;
11. basic tools, jack, wheel spanner, and emergency equipment; and
12. general vehicle condition.

The Driver shall identify and report mechanical defects promptly and shall not knowingly operate a vehicle where doing so could endanger passengers or cause significant additional damage.

4. Vehicle Maintenance and Repairs

The Driver shall:

1. monitor servicing requirements and advise the designated Project official when preventive maintenance is due;
2. ensure that scheduled servicing, inspections, oil changes, tire maintenance, and other routine requirements are undertaken in a timely manner;
3. transport vehicles to approved workshops or service providers when authorized;
4. verify that authorized maintenance and repair work has been completed satisfactorily before accepting the vehicle;
5. maintain records of servicing, maintenance, repairs, and replacement of parts;
6. report unusual noises, warning lights, mechanical problems, or changes in vehicle performance immediately; and
7. ensure that maintenance and repairs are not undertaken without appropriate authorization, except here an emergency requires immediate action to protect life or prevent significant damage.

5. Fuel and Mileage Management

The Driver shall:

1. accurately record all vehicle movements in the official vehicle logbook;
2. record opening and closing mileage for each trip;
3. document trip purpose, destination, passenger or requesting unit where applicable, and relevant authorization;
4. record fuel purchases and quantities accurately;
5. monitor fuel efficiency and immediately report unusual fuel consumption;
6. obtain and retain fuel receipts or other supporting records where required;
7. ensure that fuel supplied for Project vehicles is used solely for authorized Project purposes; and support periodic reconciliation of vehicle mileage and fuel consumption.

6. Vehicle Cleanliness and Presentation

The Driver shall:

1. maintain the interior and exterior of the assigned vehicle in a clean and professional condition;
2. ensure that passenger areas remain clean and free of unnecessary materials;
3. ensure that vehicle identification, registration, and required Project markings remain properly displayed where applicable;
4. ensure that emergency equipment is stored securely and remains accessible; and
5. maintain the vehicle in a condition appropriate for transporting Government officials, World   ank representatives, consultants, and Project stakeholders.

7. Vehicle Security and Asset Protection

The Driver shall:

1. ensure that vehicles are securely parked at approved locations when not in use;
2. lock vehicles whenever unattended;
3. safeguard keys and hand them over according to established procedures;
4. not allow unauthorized persons to operate or use Project vehicles;
5. immediately report theft, attempted theft, vandalism, loss, or damage;
6. protect official documents, equipment, and other items transported in the vehicle; and
7. avoid leaving sensitive documents, valuable equipment, or confidential material unattended in ehicles.

8. Administrative and Logistical Support

When not engaged in driving duties, and where reasonably required, the Driver may support the PIU with basic operational tasks, including:

1. delivery and collection of official correspondence;
2. dispatch of documents to Government ministries, agencies, banks, service providers, and Project stakeholders;
3. collection of authorized supplies and materials;
4. logistical support during workshops, missions, meetings, and Project events;
5. airport reception and drop-off services for official visitors;
6. coordination of approved vehicle servicing and inspection appointments; and
7. other reasonable logistical duties consistent with the position.
8. Such activities shall not interfere with the Driver’s primary responsibility for safe vehicle peration and transportation services.

5. VEHICLE USE AND ACCOUNTABILITY

Project vehicles shall be used exclusively for authorized official purposes.

The Driver shall not:

1. use the assigned vehicle for unauthorized personal purposes;
2. transport unauthorized passengers;
3. lend, transfer, or allow another person to operate the vehicle without authorization;
4. transport prohibited, illegal, or inappropriate items;
5. alter vehicle mileage records, fuel records, or trip documentation;
6. purchase fuel, parts, repairs, or services without required approval, except in a genuine emergency;
7. remove Project equipment or accessories from the vehicle without authorization; or
8. use the vehicle in any manner that could expose the Project or Government to unnecessary safety, financial, reputational, or legal risk.

Any suspected misuse of a Project vehicle shall be reported through established Project procedures.

6. ACCIDENT AND INCIDENT MANAGEMENT

In the event of an accident, breakdown, security incident, or other emergency, the Driver shall:

1. prioritize the safety and medical needs of passengers and affected persons;
2. secure the vehicle and location to the extent reasonably possible;
3. notify the Project Coordinator or designated official immediately;
4. contact appropriate police, emergency, medical, security, or other authorities as required;
5. avoid admitting liability or entering into unauthorized settlements;
6. obtain relevant information regarding other vehicles, drivers, witnesses, and circumstances where safe and practicable;
7. cooperate in completing required accident or incident documentation; and
8. support insurance, administrative, investigation, or repair processes as required.

All accidents, regardless of apparent severity, shall be reported promptly.

7. CODE OF CONDUCT AND PROFESSIONAL BEHAVIOR

The Driver shall maintain high standards of integrity, professionalism, courtesy, discretion, and confidentiality. The Driver shall:

1. treat passengers, Project personnel, Government officials, communities, and stakeholders respectfully;
2. maintain confidentiality regarding official discussions, documents, passenger movements, and information encountered during the course of duty;
3. refrain from harassment, discrimination, intimidation, exploitation, or inappropriate behavior;
4. comply with applicable Project codes of conduct and environmental and social requirements;
5. avoid political campaigning or other inappropriate activities while operating Project vehicles or representing the Project;
6. dress appropriately and maintain a professional appearance while on duty; and
7. comply with all lawful instructions issued through the established reporting structure.

8. REPORTING AND RECORD KEEPING

The Driver shall maintain complete and accurate vehicle records, including, as applicable:

1. daily vehicle logbooks;
2. mileage records;
3. fuel records;
4. trip authorizations;
5. preventive-maintenance schedules;
6. maintenance and repair records;
7. vehicle inspection checklists;
8. accident and incident reports;
9. registration and insurance documentation; and
10. other records required under Project procedures.

Vehicle documentation shall be available for review by authorized Project, Government, audit, and World Bank personnel.

9. KEY PERFORMANCE INDICATORS

Performance may be assessed against the following indicators:

1. percentage of authorized assignments completed safely and on time;
2. completeness and accuracy of vehicle logbooks and mileage records;
3. accuracy and accountability of fuel records;
4. compliance with scheduled preventive maintenance;
5. vehicle availability and minimization of avoidable downtime;
6. number of preventable accidents or traffic violations attributable to the Driver;
7. cleanliness and general condition of the assigned vehicle;
8. timely reporting of defects, incidents, repairs, and maintenance requirements;
9. compliance with Project vehicle-use and safety procedures;
10. feedback from authorized passengers and supervisors regarding professionalism and reliability; and
11. protection and responsible use of Project assets.

10. QUALIFICATIONS AND EXPERIENCE

Education

The candidate should possess at least:

1. a Minimum of high school diploma or equivalent qualification; and
2. the ability to read and write English sufficiently to understand instructions, maintain logbooks, prepare basic records, and communicate effectively with Project personnel.

Additional vocational or automotive training will be an advantage.

Driving License

The candidate must possess:

1. a valid Liberian driver’s license appropriate for the category of vehicle to be operated;
2. a license that has been valid for an appropriate period and is in good standing; and
3. demonstrated knowledge of Liberian traffic regulations and road-safety requirements.

Professional Experience

The candidate should have:

1. At least two (2) years of relevant professional driving experience, with a demonstrated clean and safe driving record;
2. Experience driving standard passenger vehicles; experience operating four-wheel-drive (4WD) vehicles would be an advantage;
3. Good knowledge of Monrovia and major road networks in Liberia, with the ability to undertake official travel within and outside Monrovia;
4. Ability to drive safely under varying roads, traffic, weather, and field conditions, including on unpaved roads where required;
5. Basic knowledge of vehicle operation, routine inspection and preventive maintenance, including the ability to identify and report common vehicle faults promptly;
6. Ability to maintain accurate vehicle logbooks, mileage records, fuel records, maintenance records, and other required vehicle documentation; and
7. Demonstrated reliability, punctuality, discretion, professionalism, and adherence to applicable road-safety and traffic regulations.

Preferred Experience and Additional Qualifications

The following would be considered an advantage but should not constitute mandatory requirements:

1. Previous driving experience with a Government institution, World Bank-financed or other donor-funded project, international organization, NGO, development partner, or diplomatic mission;
2. Experience undertaking inter-county or long-distance official travel, including field missions to remote locations in Liberia;
3. Experience operating four-wheel-drive vehicles and driving under difficult road conditions;
4. Training or certification in defensive driving, first aid, or basic automotive mechanics; and
5. Familiarity with basic security, accident, and emergency-response procedures applicable to official travel.

11. REQUIRED COMPETENCIES

The Driver should demonstrate:

1. excellent driving and road-safety skills;
2. reliability and punctuality;
3. honesty and integrity;
4. good judgment and situational awareness;
5. ability to remain calm under pressure;
6. strong interpersonal and communication skills;
7. respect for confidentiality;
8. flexibility to work outside normal hours when required;
9. willingness and physical ability to undertake extended field travel;
10. basic administrative and record-keeping skills; and
11. respect for cultural, institutional, and professional diversity.

12.  DUTY STATION AND TRAVEL

The primary duty station shall be Monrovia, Liberia. The Driver shall be expected to undertake frequent travel throughout Liberia in support of Project activities, including missions to counties, infrastructure sites, border areas, Government facilities, telecommunications facilities, project implementation locations, workshops, consultations, and stakeholder meetings. The Driver may occasionally be required to work early mornings, evenings, weekends, or public holidays where necessary for airport transfers, field missions, emergencies, World Bank missions, or other officially approved Project activities. Any travel outside the normal duty station shall be undertaken in accordance with applicable Project travel and administrative procedures.

13. SUPERVISION AND REPORTING

The Driver shall work under the overall supervision of the WARDIP SOP II Project Coordinator and the day-to-day direction of the designated PIU administrative, operations, or logistics officer. Vehicle assignments shall be undertaken only on the basis of authorized Project requirements. The Driver shall immediately escalate significant safety, security, mechanical, operational, or vehicle-management issues through the established reporting structure.

14. TERMS AND DURATION OF ASSIGNMENT

The assignment shall initially be for a period of twelve (12) months, subject to satisfactory performance. The contract may be renewed based on:

1. satisfactory performance evaluation;
2. continued operational requirements of the Project;
3. compliance with Project policies and procedures; and
4. availability of funding.

Continuation of the assignment shall not be automatic and shall remain subject to Project requirements and applicable contractual provisions.

15. RECRUITMENT METHOD

The recruitment shall be undertaken in accordance with the applicable World Bank Procurement Regulations for IPF Borrowers, Project procurement arrangements, and approved recruitment procedures. Candidates may be shortlisted based on qualifications and relevant experience and may be required to undergo:

1. an interview;
2. verification of driver’s licence and employment history;
3. reference checks;
4. a practical driving test;
5. assessment of knowledge of road safety and basic vehicle maintenance; and
6. any other reasonable verification required by the Project.

16.  APPLICATION REQUIREMENTS

Interested candidates shall submit:

1. A signed application or Expression of Interest;
2. A detailed Curriculum Vitae;
3. Copy of a valid driver’s licence;
4. Copy of academic or vocational qualifications;
5. Evidence of relevant driving experience;
6. Contact details for at least three professional references; and
7. Any relevant defensive-driving, first-aid, mechanics, or other professional certifications.

Only shortlisted candidates will be contacted for further assessment.

17. SPECIAL CONDITIONS

Appointment shall be subject to satisfactory verification of the candidate’s driver’s license, references, driving record, qualifications, and suitability for the position.

The selected Driver shall be required to comply with all WARDIP SOP II policies and procedures relating to vehicle management, occupational health and safety, environmental and social standards, security, code of conduct, safeguarding of Project assets, confidentiality, and professional conduct.

18. RECRUITMENT METHOD

The Consultant will be selected in accordance with the World Bank Procurement Regulations for IPF Borrowers, as applicable to the Project, using the approved method for the selection of Individual Consultants, and in accordance with the provisions of the Project’s approved Procurement Plan. Selection will be based on the candidate’s qualifications, relevant technical experience, demonstrated competence, and suitability for the assignment. Only shortlisted candidates may be contacted for interview and/or further assessment.

19. APPLICATION PROCEDURE

Interested and qualified candidates are invited to submit an Expression of Interest (EOI) demonstrating their qualifications and experience relevant to the assignment. Applications should include:

1. a signed Expression of Interest/Cover Letter;
2. a detailed and updated Curriculum Vitae;
3. copies or evidence of relevant academic and professional qualifications;
4. evidence of relevant experience in digital infrastructure, telecommunications, ICT infrastructure, or development-financed infrastructure projects, where applicable;
5. contact details for at least three professional references; and
6. any other supporting documentation considered relevant to demonstrating suitability for the assignment.

Electronic Submission: Applications may be submitted to wardip.project@mopt.gov.lr, with copies to neorgreaves@mopt.gov.lr and morris123karu@gmail.com.

Hard Copy Submission

Attention:
Ka-Rufus G. Morris
Project Procurement Specialist
Western Africa Regional Digital Integration Project-Series of Projects 2 Liberia (WARDIP SOP II–Liberia)
Ministry of Posts and Telecommunications
McDonald and Carey Streets
Monrovia, Liberia

Applications must be received no later than 4:00 p.m. (GMT) on Wednesday, October 13, 2026 

Position Information	Details
Position Title	Administrative Assistant
Project	West Africa Regional Digital Integration Program – Series of Projects II (WARDIP SOP II-Liberia)
Contract Type	Individual Consultant
Recruitment Type	National
Duty Station	Monrovia, Liberia
Duration	Twelve (12) months, renewable subject to satisfactory performance, continued project need, and availability of funding
Reporting Line	Project Coordinator, WARDIP SOP II–Liberia
Supervisory Responsibility	None, unless otherwise assigned by the Project Coordinator
Implementing Agency	Ministry of Posts and Telecommunications (MoPT)

 1. BACKGROUND

The Government of Liberia (GoL) has received financing from the World Bank for the implementation of the West Africa Regional Digital Integration Program- Series of Projects II (WARDIP SOP II–Liberia) seeks to increase broadband access and usage, strengthen the enabling environment for digital development, improve the security and resilience of digital infrastructure and systems, expand digital services and skills, promote the development of data and online markets, and advance Liberia’s integration into regional digital markets in West Africa. The Program forms part of a broader regional digital integration agenda designed to address policy, regulatory, infrastructure, institutional, cybersecurity, data-market, and online-market constraints affecting participating West African countries. Liberia’s participation under WARDIP SOP II includes investments, institutional reforms, technical assistance, infrastructure development, capacity building, and implementation support organized around six components:

1. Component I-Connectivity Market Development and Integration: This component supports the development and integration of regional broadband connectivity markets through strategic digital infrastructure investments and improvements to the enabling policy, regulatory, institutional, and market environment. It seeks to expand affordable, reliable, resilient, and high-quality broadband connectivity; strengthen national and cross-border digital infrastructure; promote competition and infrastructure sharing; and facilitate Liberia’s integration into regional connectivity markets.
2. Component II-Digital Market Enabling Environment and Infrastructure: This component supports the strengthening of Liberia’s policy, legal, regulatory, institutional, and infrastructure foundations for digital development and regional integration. It includes interventions to improve the enabling environment for telecommunications and digital services and support strategic infrastructure and institutional arrangements required for Liberia’s participation in regional digital markets.
3. Component III- Data Market Development and Integration: This component supports the development of secure and trusted data markets, including cybersecurity, data protection, digital resilience, and enabling conditions for secure data exchange, storage, processing, cross-border data flows, and data-driven services.
4. Component IV-Online Market Development and Integration: This component supports the development of an inclusive regional online market through digital services, platforms, digital skills, innovation, and increased participation in the digital economy.
5. Component V- Project Management and Implementation Support: This component provides technical assistance, fiduciary support, institutional strengthening, environmental and social risk management, monitoring and evaluation, communications, operational resources, and management systems required for effective Project implementation.
6. Component VI- Contingent Emergency Response Component (CERC): This component provides a mechanism for rapid access to Project resources in the event of an eligible crisis or emergency, subject to applicable World Bank requirements and activation procedures.

The Ministry of Posts and Telecommunications (MoPT) is the principal implementing and coordinating institution for WARDIP SOP II–Liberia. A Project Implementation Unit (PIU) has been established within MoPT to manage and coordinate the day-to-day implementation of the Project and to work closely with participating ministries, agencies and commissions, the World Bank, regional institutions, private-sector stakeholders, consultants, contractors, and development partners. Given the volume and complexity of correspondence, meetings, missions, approvals, procurement-related administrative processes, implementation follow-up, and stakeholder engagements under the Project, the PIU requires the services of a highly organized and experienced Administrative Assistant to provide confidential executive, administrative, coordination, documentation, records-management, scheduling, and logistical support to the Project Coordinator and the wider PIU.

2. PURPOSE OF THE ASSIGNMENT

The purpose of the assignment is to provide high-quality executive secretarial, administrative, coordination, records-management, scheduling, correspondence, and logistical support to the WARDIP SOP II Project Coordinator and PIU. The Administrative Assistant shall help ensure that the Office of the Project Coordinator operates efficiently, professionally, and in a manner that supports timely implementation of Project activities. The position shall serve as a central support and administrative coordination point for the Project Coordinator’s Office, including management of official correspondence, meetings, schedules, documentation, records, missions, stakeholder communications, and follow-up actions. The Officer shall exercise sound judgment, discretion, confidentiality, professionalism, and initiative in handling sensitive Project information and engagements. The Administrative Assistant shall not assume the professional functions assigned to the Project Administration Officer, Procurement Specialist, Financial Management personnel, Monitoring and Evaluation Specialist, Environmental and Social Specialists, Communications Specialist, technical specialists, or other duly designated personnel.

3. OBJECTIVES OF THE POSITION

1. Executive and Organizational Support: Strengthen the administrative and organizational effectiveness of the Project Coordinator’s Office through reliable scheduling, correspondence, document preparation, meeting coordination, and follow-up support.
2. Correspondence and Records Support: Ensure timely and professional management of official correspondence, records, files, and documentation handled through the Project Coordinator’s Office.
3. Meeting and Mission Support: Ensure that Project meetings, missions, workshops, interviews, bid openings, evaluations, negotiations, and other official engagements are administratively well organized.
4. Action Tracking and Follow-Up: Improve tracking and follow-up of decisions, assignments, submissions, approvals, deadlines, and action points arising from Project engagements.
5. Stakeholder Coordination: Support efficient communication and administrative coordination between the PIU and Government institutions, the World Bank, consultants, contractors, and other stakeholders.
6. Confidential and Professional Office Support: Provide discreet, dependable, and professional executive support that enables the Project Coordinator and PIU specialists to focus on strategic and implementation responsibilities.

4. SCOPE OF SERVICES AND KEY RESPONSIBILITIES

Under the direct supervision of the Project Coordinator, the Administrative Assistant shall perform the following responsibilities:

1. Executive Support to the Project Coordinator

1. Manage the Project Coordinator’s official calendar, appointments, meetings, engagements, and work schedule.
2. Organize and prioritize appointments based on urgency, importance, and Project implementation requirements.
3. Prepare daily and weekly schedules and ensure that the Project Coordinator is informed of upcoming commitments.
4. Coordinate meeting requests and facilitate appropriate scheduling with internal and external stakeholders.
5. Prepare briefing folders, meeting packs, agendas, background materials, and supporting documents for the Project Coordinator.
6. Ensure that relevant documents are provided sufficiently in advance of meetings, missions, evaluations, negotiations, and other engagements.
7. Track commitments, decisions, and assignments issued by the Project Coordinator and follow up with responsible officers.
8. Maintain a confidential executive action tracker for priority matters requiring the Project Coordinator’s attention.
9. Assist with the preparation and formatting of talking points, briefing notes, presentation materials, and administrative summaries where required.
10. Correspondence Management

1. Receive, register, review, route, and track incoming and outgoing official correspondence.
2. Draft routine letters, memoranda, emails, meeting notices, invitations, acknowledgements, transmittal communications, and other administrative correspondence for review and signature.
3. Proofread and format official documents to ensure accuracy, consistency, professionalism, and appropriate institutional presentation.
4. Maintain an up-to-date correspondence register recording the date received or issued, originating institution or person, subject, responsible officer, action required, deadline, status, and closure/response date.
5. Ensure that urgent correspondence is immediately brought to the attention of the Project Coordinator or responsible PIU staff.
6. Follow up on outstanding correspondence and support timely responses.
7. Maintain copies of signed letters, memoranda, approvals, submissions, and other official communications.
8. Meetings and Secretariat Support

1. Coordinate and organize internal and external Project meetings.
2. Prepare and circulate meeting notices, agendas, attendance sheets, and relevant documents.
3. Take accurate minutes of meetings were assigned and prepare concise records of decisions and action points.
4. Circulate approved minutes and action trackers to responsible participants within agreed timelines.
5. Follow up on outstanding decisions and agreed actions.
6. Maintain an organized electronic and physical archive of meeting records.
7. Provide secretariat support to Project committees, Technical Working Groups, evaluation panels, stakeholder consultations, and other meetings where assigned.
8. Support organization of Steering Committee and high-level Government engagements as required.
9. Mission, Workshop and Event Coordination

1. Provide administrative and logistical support for World Bank implementation-support missions, technical missions, supervision missions, and visiting delegations.
2. Coordinate schedules, meeting confirmations, venue arrangements, stakeholder invitations, briefing materials, and documentation.
3. Support organization of workshops, consultations, interviews, bid openings, evaluations, negotiations, training activities, and technical sessions.
4. Develop and maintain event and mission checklists.
5. Coordinate with responsible staff on transportation, accommodation, meeting venues, participant lists, catering, communications, and other logistics as applicable and duly authorized.
6. Support preparation of mission agendas and ensure that participating institutions receive timely notification.
7. Maintain records of mission outcomes, action points, and follow-up requirements.
8. Document and Records Management

1. Establish and maintain an orderly administrative filing and document-control system for the Project Coordinator’s Office.
2. Maintain electronic and physical records in accordance with PIU procedures.
3. Ensure appropriate filing of official correspondence, procurement-related administrative records, meeting minutes, mission documents, reports, consultant submissions, approvals, administrative copies of contracts, World Bank communications, work plans, implementation reports, and other relevant Project records.
4. Apply appropriate naming conventions, version control, dates, and document references.
5. Ensure that confidential and sensitive records are appropriately secured.
6. Coordinate with relevant PIU staff to ensure that records are complete and readily retrievable.
7. Support digitization and electronic archiving of Project records.
8. Ensure that documents requiring signature, review, approval, clearance, or submission are properly tracked.
9. Action Tracking and Follow-Up

1. Maintain an integrated action tracker for decisions, assignments, deadlines, and outstanding Project matters assigned through the Project Coordinator’s Office.
2. Record action points arising from meetings, World Bank missions, management instructions, and stakeholder engagements.
3. Provide regular reminders to responsible PIU staff and institutions on pending actions.
4. Escalate overdue or critical matters to the Project Coordinator.
5. Prepare periodic summaries of pending, completed, and overdue actions.
6. Maintain a deadline calendar for key Project submissions and engagements.
7. Administrative Coordination within the PIU

1. Serve as a support coordination point between the Project Coordinator and PIU specialists.
2. Facilitate internal information flow and timely communication of instructions and decisions.
3. Coordinate the preparation and compilation of documents requested by the Project Coordinator.
4. Support scheduling of regular PIU coordination meetings.
5. Assist with preparation of administrative portions of Project work plans and implementation schedules where required.
6. Coordinate with Procurement, Financial Management, Monitoring and Evaluation, Environmental and Social, Communications, Technical, and other PIU specialists to ensure timely administrative support.
7. Help maintain an updated PIU contact directory.
8. Stakeholder Coordination and Protocol

1. Maintain a comprehensive and current contact database for key Project stakeholders.
2. Coordinate official communications with ministries, agencies, commissions, development partners, consultants, contractors, and private-sector stakeholders.
3. Support protocol arrangements for high-level meetings involving Ministers, senior Government officials, World Bank representatives, regional institutions, and visiting delegations.
4. Ensure that invitations, appointments, and official communications are properly addressed and transmitted.
5. Receive and appropriately direct visitors to the Project Coordinator’s Office.
6. Maintain professional, diplomatic, and courteous engagement with all stakeholders.
7. Travel and Administrative Logistics

1. Support preparation of official travel schedules and mission documentation for the Project Coordinator and designated PIU staff.
2. Assist with travel itineraries, invitations, administrative clearances, and logistical coordination.
3. Maintain records of official travel and supporting documentation as required.
4. Coordinate with relevant PIU and Government personnel to ensure timely administrative processing of Project travel.
5. Ensure that travel-related administrative documentation is properly filed.
6. Confidentiality and Information Management

1. Handle sensitive Project, Government, procurement, financial, personnel, and World Bank information with strict confidentiality.
2. Exercise sound judgment regarding appropriate access to information.
3. Avoid unauthorized disclosure of documents, discussions, records, or decisions.
4. Ensure that confidential physical and electronic documents are securely maintained.
5. Immediately report any suspected loss, unauthorized access, or disclosure of confidential information to the Project Coordinator.
6. 11 General Administrative Support

6. Support office-supply requests and administrative materials where required.
7. Support basic office inventory and administrative asset tracking in coordination with responsible personnel.
8. Assist in coordinating maintenance of office facilities and equipment with responsible staff.
9. Facilitate printing, photocopying, scanning, binding, and distribution of official documents.
10. Undertake other relevant executive secretarial and administrative support duties assigned by the Project Coordinator that are consistent with the objectives of the position.
11. DELIVERABLES

The Administrative Assistant shall be responsible for producing and maintaining, at minimum, the following outputs:

1. Updated daily and weekly Project Coordinator schedule;
2. Up-to-date incoming and outgoing correspondence register;
3. Executive action and follow-up tracker;
4. Project meeting and engagement calendar;
5. Complete meeting files, including agendas, attendance records, minutes, decisions, and action points;
6. Stakeholder and institutional contact database;
7. Mission, workshop, and event coordination files;
8. Properly maintained electronic and physical filing systems;
9. Monthly summary of pending correspondence, actions, meetings, and administrative deadlines;
10. Updated deadline and submission calendar;
11. Properly organized confidential and administrative records;
12. Accurate and timely administrative support for Project Coordinator engagements;
13. Administrative support files for World Bank missions and major Project events; and
14. Complete handover records at the end of the assignment or upon transition.

7. REQUIRED QUALIFICATIONS

The candidate shall possess, at a minimum, a higher diploma, professional certification or specialized training in executive secretarial practice, office administration, records management, Microsoft Office applications, document management, administrative coordination, or related areas would also be an advantage or equivalent post-secondary qualification in one of the following or a closely related field:

a) Secretarial Studies;
b) Office Administration;
c) Business Administration;
d) Public Administration;
e) Business Management;
f) Management; or
g) Relevant administrative or office-support discipline.

A bachelor’s degree in business administration, Public Administration, Management, Communications, Project Management, Development Studies, or another relevant field would be an advantage, but is not a mandatory requirement. 

8. PROFESSIONAL EXPERIENCE

The candidate shall have:

1. At least two (2) to three (3) years of relevant professional experience in an administrative, secretarial, office-support, executive-assistance, or similar role; 
2. Demonstrated experience providing administrative and secretarial support to a manager, senior official, project team, department, or organizational unit; 
3. Experience supporting the management of appointments, calendars, meetings, correspondence, records, and administrative follow-up; 
4. Ability to prepare and format professional letters, memoranda, emails, meeting minutes, agendas, and routine administrative reports; 
5. Experience maintaining organized physical and electronic filing and records-management systems; 
6. Experience supporting the organization and logistical coordination of meetings, workshops, missions, conferences, or similar official activities; 
7. Ability to maintain action trackers, schedules, correspondence logs, and administrative deadlines and to follow up on assigned actions; 
8. Demonstrated ability to organize work effectively, manage multiple assignments, and perform accurately under reasonable deadlines; 
9. Good written and spoken English, including the ability to communicate professionally with internal and external stakeholders; 
10. Good working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Teams, or comparable office-productivity and electronic document-management applications; and 
11. Demonstrated professionalism, integrity, discretion, and ability to appropriately handle confidential and sensitive information. 

9. REQUIRED COMPETENCIES

1. Organizational Skills-Exceptional ability to organize schedules, correspondence, meetings, documents, deadlines, and multiple concurrent assignments.
2. Communication Skills-Strong written and oral communication skills, with the ability to prepare clear, accurate, courteous, and professional correspondence.
3. Attention to Detail-High level of accuracy in document preparation, records, dates, names, references, meeting information, and administrative data.
4. Confidentiality and Discretion-Ability to handle sensitive Government, World Bank, procurement, personnel, financial, and Project information with strict confidentiality.
5. Initiative and Problem Solving-Ability to anticipate administrative needs, identify potential scheduling or coordination issues, and take appropriate action within assigned authority.
6. Time Management-Strong ability to prioritize competing assignments and meet tight deadlines without compromising quality.
7. Interpersonal Skills-Professional, diplomatic, respectful, and effective interaction with senior Government officials, World Bank representatives, PIU personnel, consultants, contractors, and other stakeholders.
8. Teamwork-Ability to work effectively in a multidisciplinary Project Implementation Unit and support collaborative implementation.
9. Digital Skills-Strong ability to use modern office productivity tools, electronic records systems, virtual meeting platforms, email, calendars, spreadsheets, presentations, and document-management applications.
10. Professional Integrity-High standards of integrity, accountability, reliability, impartiality, and ethical conduct.

10. REPORTING AND WORKING ARRANGEMENTS

The Administrative Assistant shall report directly to the WARDIP SOP II–Liberia Project Coordinator. The Officer shall work closely with all PIU specialists and administrative personnel and shall maintain effective working relationships with MoPT departments, participating ministries, agencies and commissions, the World Bank, consultants, contractors, and other Project stakeholders. All substantive Project decisions shall remain the responsibility of the Project Coordinator or other duly authorized officials. The Administrative Assistant shall not independently commit the Project or Government to financial, contractual, procurement, policy, technical, environmental and social, or legal obligations.

11. WORKING RELATIONSHIPS

The Administrative Assistant is expected to maintain close working relationships, as required, with:

1. Project Coordinator
2. Procurement Specialists
3. Financial Management Specialist and PFMU
4. Monitoring and Evaluation Specialist
5. Environmental Specialist
6. Social Specialist
7. Communications Specialist
8. Digital and other technical specialists
9. MoPT Senior Management and Technical Departments
10. Ministry of Finance and Development Planning
11. Liberia Telecommunications Authority
12.  Participating in ministries, agencies, and commissions
13. World Bank Task Team
14. Consultants and contractors
15. Regional WARDIP institutions
16.  other relevant stakeholders

12. CONFIDENTIALITY AND PROFESSIONAL CONDUCT

The Administrative Assistant shall maintain the highest standards of confidentiality, professionalism, integrity, neutrality, discretion, and ethical conduct. All Project documents, records, correspondence, databases, meeting discussions, and information accessed during the assignment shall remain the property of the Government of Liberia through the WARDIP SOP II Project. The Officer shall not disclose confidential or non-public information to unauthorized persons during or after the assignment. Any actual, potential, or perceived conflict of interest shall be promptly disclosed to the Project Coordinator.

 APPLICATION PROCEDURE

Interested and qualified candidates are invited to submit an Expression of Interest (EOI) demonstrating their qualifications and experience relevant to the assignment. Applications should include:

1. signed Expression of Interest/Cover Letter; 
2. detailed Curriculum Vitae; 
3. copies or evidence of relevant academic and professional qualifications; 
4. evidence of relevant World Bank-financed procurement experience; 
5. details of at least three professional references; and 
6. any other supporting documentation considered relevant to demonstrating suitability for the assignment.

Electronic Submission: wardip.project@mopt.gov.lr with copy to:  neorgreaves@mopt.gov.lr  and morris123karu@gmail.com 

Hard Copy Submission:

Attention to:
Ka-Rufus G. Morris
Project Procurement Specialist 

Western Africa Regional Digital Integration Project-Liberia (WARDIP-SOP II-Liberia)

Ministry of Posts and Telecommunications
McDonald and Carey Streets
Monrovia, Liberia

Applications must include EOI, CV, and any relevant supporting documents, and must be received no later than 4:00 p.m. (GMT) on Tuesday, October 13, 2026. 

Interested applicants are encouraged to visit the Ministry of Posts and Telecommunications (MoPT) website (www.mopt.gov.lr)  for information on the position as well.

For further information or clarification, interested applicants may contact the Project Procurement Specialist during official working hours (09:00 a.m. to 5:00 p.m., Monday to Friday) through – Telephone: +231- 0777- 549- 476  

Project ID: P500628

Position Information	Details
Position Title	Monitoring & Evaluation Specialist
Project	West Africa Regional Digital Integration Program – Series of Projects II (WARDIP SOP II–Liberia)
Contract Type	Individual Consultant (IC)
Recruitment Type	National
Duty Station	Monrovia, Liberia
Duration	Twelve (12) months, renewable annually based on satisfactory performance, continued project requirements, and availability of funding
Reporting Line	Project Coordinator, WARDIP SOP II–Liberia
Supervisory Responsibility	None, unless otherwise assigned by the Project Coordinator
Implementing Agency	Ministry of Posts and Telecommunications (MoPT)

1. BACKGROUND

The Government of Liberia (GoL) has received financing from the World Bank (WB) for the West Africa Regional Digital Integration Project – Series of Projects 2 Liberia (WARDIP SOP2-Liberia). This project, which will be implemented at the national level, seeks to facilitate increased broadband access and usage in preparation for regional digital markets integration in West Africa. WARDIP SOP2 builds on, and will run parallel to, investments in DTfA/WARDIP SOP1, further extending cross-border and backbone connectivity, data markets and online market environment in additional countries. It aims to increase broadband access and usage in participating countries and to advance the integration of digital markets in Western Africa and is structured around six components.

• Component I. Building Policy and Financing Pathways for West African SDM: This component aims to support the west African Economic and Monetary Union’s (WAEMU) strategic vision of creating an SDM in West Africa. It is a regional-level component implemented at the WAEMU level and is not financed or implemented at the country level in Liberia.

Liberia’s participation under WARDIP SOP2 focuses on Components II through VI, which support the national investments and reforms aligned with the regional integration objectives of the program.

• Component III: Data Market Development and Integration: This component aims to build trust in online transactions and strengthen the security and resilience of digital infrastructure and systems, focused on enabling secure, cross-border data exchange, storage, and processing to support regional access to data-driven services, innovation, and infrastructure.
• Component IV. Online Market Development and Integration: This component aims to support the development of a robust regional online market, with a focus on boosting service uptake for an integrated SDM.
• Component V. Project Management and Implementation Support. This component would provide technical assistance and capacity support for program preparation and implementation.
• Component VI. Contingent Emergency Response. The component is included to help participating countries respond swiftly to eligible crises and emergencies, in case of urgent need for assistance or capacity constraints.

The GoL, through the Ministry of Posts and Telecommunications (MoPT), has established a dedicated Project Implementation Unit (PIU) to coordinate and oversee the implementation of the WARDIP SOP2-Liberia. To support the effective implementation, monitoring, and evaluation of the project’s development objectives, the PIU seeks to recruit a qualified Monitoring and Evaluation (M&E) Specialistto provide technical leadership in tracking project progress, measuring results, ensuring data quality and integrity, and supporting informed decision-making in compliance with WB monitoring and reporting requirements.

1. OBJECTIVES OF THE ASSIGNMENT

The M&E Specialist position will be a full-time contracted staff position, assigned to the project through the PIU. S/He will be responsible for supporting the PIU in establishing and managing the M&E system, ensuring effective monitoring, evaluation, and reporting toward the project Result Framework. The M&E Specialist will periodically track and measure progress on results, ensure data quality and integrity, produce timely performance reports, and support evidence-based decision-making across all project components.

The M&E Specialist will provide technical leadership and guidance on monitoring and evaluation, of the Result Frameworkand indicator tracking system, including data collecting, verification, and analysis throughout the project lifecycle. This includes maintaining reporting tools and dashboard, and ensuring the PIU staff, implementing agencies, WB WARDIP Development Impact (WARDIP-DI) team, and development partners have reliable data to monitor results and support effective implementation. The Specialist will also support knowledge management and institutional learning, helping the project identify challenges and adapt implementation as needed.

1. SCOPE OF WORK

The M&E Specialist will undertake the following, but not limited to, tasks in close collaboration with the Project Coordinator and the PIU:

Results Framework Management, Data Collection, and Analysis:

1. Results Framework and M&E Management. The M&E Specialist shall lead the development, operationalization, and continuous improvement of the project Result Framework, ensuring systematic and periodic tracking of all Project Development Objective (PDO) Outcome Indicators and Intermediate Results Indicators in accordance with the WB monitoring and reporting requirements. The Specialist shall prepare and maintain an M&E Operational Manual and work plan, data collection and reporting protocols, and standardized monitoring templates. The Specialist shall periodically review and track progress against the targets set in the Results Framework to ensure continued alignment with project objectives and implementation priorities.

• Data Collection and Quality Assurance. The M&E Specialist shall design and manage data collection and management systems-including digital data collection tools, mobile monitoring applications, GIS-enabled monitoring systems, and electronic databases – to ensure efficient, reliable, and timely support to project monitoring and evaluation. The Specialist shall coordinate recurring and timeline-based indicators and their baseline, midline, and periodic results against targets, as well as periodic evaluations, surveys, and internal/external beneficiary feedback. The M&E Specialist shall participate in impact evaluation workshops to integrate structured learning into implementation and generate actionable evidence and work closely with the WARDIP-DI team to link assessments to the broader WARDIP learning agenda.  The M&E Specialist shall establish and implement data quality assurance mechanisms to ensure that the outcome indicator data are accurate, complete, sufficiently disaggregated, reliable, consistent, verifiable, and audit-ready. The Specialist will conduct regular data quality assessments, identify weaknesses in data collection or reporting processes, recommend corrective measures, and support PIU and implementing agencies in strengthening them.

• Data Monitoring and Verification. The M&E Specialist shall conduct routine data monitoring and verification of the project progress, monitor the quality of implementation, and confirm the accuracy of reported outcomes (both qualitative and quantitative). This shall include conducting/participating in field visits and verification exercises, monitoring and recording contractor/consultant performance, beneficiary feedback/surveys, and quality of the project deliveries (including capacity-building, training, workshop). The Specialist shall establish appropriate verification mechanisms to ensure that reported progress accurately reflects actual project performance.

• Performance Analytics and Dashboard Development. The M&E Specialist shall design, develop, and maintain interactive project performance dashboards to support informed decision-making by project leadership and stakeholders. The dashboards shall present key information relating to progress towards PDO and Intermediate Outcome targets, as well as project management performance (financial management, procurement, environmental and social safeguards, stakeholder communication, Citizen Engagement, grievance mechanisms, and overall unit operation). The specialist may utilize various analytical tools, platforms, software, and project monitoring portals made available to develop the dashboard. The M&E Specialist may incorporate geographic monitoring and spatial analysis of project interventions working with other consultants.

Reporting:

• Progress Monitoring and Evaluation. The M&E Specialist shall lead the preparation of recurring progress reports (monthly/quarterly/semi-annual/annual/mid-term/completion), and provide technical input for the WB reports, briefs, and audits related to the Result Framework. The Specialist shall ensure that all reports provide an accurate analysis of implementation progress, achievement towards targets, challenges, risks, and recommendations for improvement. The M&E Specialist shall collaborate and provide technical assistance (where needed) to PIU staff, Contractors, and Consultants to ensure M&E requirements, procedures, and methodologies are appropriately integrated into their activities and deliverables. This also includes coordinating and supporting the evaluation of project deliverables, outcomes, impact assessments, and independent reviews. This includes preparing evaluation terms of reference, coordinating evaluation processes, supporting data collection and analysis, preparing evaluation reports, and facilitating management responses and implementation of evaluation recommendations.

• Monitoring Risks and Mitigation-The M&E Specialist shall support systematic monitoring of project implementation risks, including procurement, financial, environmental and social, institutional, and operational risks. The Specialist shall maintain risk-monitoring mechanisms, identify emerging/potential challenges that could affect the project meeting the targets in time, their mitigation measures, and related findings to the PIU and implementing partners for timely corrective action.

Coordination, Capacity Building, and Knowledge Management:

• Coordination and Collaboration. The M&E Specialist shall work closely with the Project Coordinator and PIU staff, contractors, consultants, implementing agencies, the WB task team, WB WARDIP-DI team, development partners, etc., to support timely data sharing, joint field verification where relevant, and alignment of M&E processes, the WB policies, standards, and guidelines, while maintaining transparency and accountability in data collection, analysis, and reporting processes.
• Knowledge Management and Capacity Building. The M&E Specialistshall establish systems to capture and document lessons learned and good practices, including through evaluation findings, field monitoring, and stakeholder feedback. This includes supporting institutional learning among the PIU and implementing partners by producing knowledge products such as case studies, technical briefs, newsletters, and facilitating knowledge-sharing events and workshops with internal and external stakeholders and beneficiaries.
• Complementary Input from the WARDIP-DI’s Research and Impact Evaluation. The M&E Specialist’s monitoring and evaluation activities shall be coordinated and complemented by targeted research and impact evaluation of the WARDIP-DI team. The WARDIP-DI team will focus on deep-dive digital labor market analytics, AI-driven job platform adoption, and impact evaluation around potential key bottlenecks in the WARDIP theory of change. Each M&E Specialist and WARDIP-DI outputs will be delivered independently, yet the M&E Specialist will closely coordinate with the WARDIP-DI team and partners and, where possible, will closely discuss and align relevant M&E monitoring tools, implementation protocols, beneficiary tracking systems, and data-sharing arrangements, so that M&E and research activities are mutually reinforcing and generate actionable evidence for adaptive decision-making in Liberia and broader learning across the WARDIP program. 

QUALIFICATIONS AND EXPERIENCE

Mandatory requirements:

1. Education. Master’s Degree in Statistics, Economics, Project Management, M&E, Information Management, Social Science, Data Science, or other relevant discipline. A Bachelor’s Degree in a related field may be considered in lieu of a Master’s, provided it is accompanied by at least two (2) years of additional relevant professional experience in monitoring and evaluation, results management, performance monitoring, or related fields.
2. Professional Experience. A minimum of five (5) years of relevant experience (or seven (7) years for candidates holding Bachelor’s degree), demonstrating progressive growth in monitoring and evaluation, results management, performance management, or related areas. Demonstrated experience designing, establishing, and implementing Results-Based Monitoring and Evaluation (RBME) systems, including results frameworks, performance indicators, monitoring tools, reporting systems, and data management processes is highly preferable. Practical experience in survey design and implementation, data analysis, performance reporting, dashboards and management information systems, GIS-based monitoring, and digital data collection platforms to support project M&E will be an advantage.
3. Experience with international/donor-funded projects. Experience working on World Bank-funded projects or other multilateral development bank-financed programs is highly desirable. Experience in digital infrastructure, information and communication technology (ICT), digital transformation, governance reform, public sector modernization, or related development programs will be considered an advantage.

Preferred qualifications:

d. Reporting and Knowledge Products. Demonstrated track record of producing M&E reports, results briefs, impact assessments, or knowledge products (e.g., case studies, technical briefs, learning notes) for government or development partner audiences. Candidates should be prepared to reference specific examples in their application.

e. Dashboard and Data Visualization Tools. Prior experience developing and maintaining performance dashboards or data visualization products using tools such as Power BI, Tableau, or similar platforms. Experience with interactive or GIS-based visualization for project monitoring purposes is an additional advantage.

f. Statistical and Data Analysis Software. Demonstrated use of at least one statistical or data analysis package (e.g., STATA, R, SPSS, Python) in a professional M&E or research context, including for indicator analysis, survey data processing, or results reporting.

g. Digital Data Collection Platforms. Hands-on experience deploying and managing digital data collection tools (e.g., KoBoToolbox, ODK, DHIS2, or equivalent) for field-based monitoring, beneficiary surveys, or data quality assessments.

h. Knowledge Management and Learning Activities. Experience designing or facilitating knowledge-sharing workshops, training sessions, or capacity-building activities for PIU staff, government counterparts, or implementing partners on M&E methodologies or results reporting.

i. Sector Experience. Prior assignment(s) in digital infrastructure, ICT, digital transformation, telecommunications, or public sector modernization programs, evidenced by relevant project references in the CV.

• TERMS AND DURATION OF ASSIGNMENT

The M&E specialist will be appointed on a full-time basis, based in Monrovia Liberia, for a period of 12 (twelve) months. Extension of this position may be considered and will be dependent upon satisfactory performance and availability of funding.

The PIU will provide office space, general office supplies, and required equipment. The majority of the assignment will be performed in an office-type setting with occasional on-site visits to project sites.

The M&E Specialist shall report directly to the Project Coordinator and work closely with the PIU staff, implementing agencies, contractors, consultants, government institutions, internal/external stakeholders, and the WB Task Team. The M&E Specialist shall provide timely technical support to the PIU and technical teams to promote transparency, accountability, and effective stakeholder engagement throughout the project lifecycle.

The M&E Specialist shall maintain strict confidentiality and safeguard all official project information, data, reports, and any official documentation throughout the assignment. The Specialist shall ensure that all M&E activities comply with the GoL policies, MoPT requirements, WB communication and access to information policy, and applicable environmental and social safeguard requirements

The Specialist shall adhere to the World Bank Procurement Regulations for IPF Borrowers, Environmental and Social Framework (ESF), Anti-Corruption Guidelines, and all applicable project reporting and compliance requirements. The Specialist shall avoid conflicts of interest and uphold the highest standards of professionalism, integrity, transparency, accountability, and ethical conduct throughout the assignment.

• RECRUITMENT METHOD

The successful candidate shall be selected in accordance with the Open Competitive Selection of Individual Consultants method set out in the WB Procurement Regulations for IPF Borrowers, Procurement in Investment Project Financing (IPF), September 2025.

• APPLICATION PROCEDURE

 Interested and qualified candidates are invited to submit an Expression of Interest (EOI) demonstrating their qualifications and experience relevant to the assignment. Applications should include:

1. signed Expression of Interest/Cover Letter;
2. detailed Curriculum Vitae;
3. copies or evidence of relevant academic and professional qualifications;
4. evidence of relevant World Bank-financed procurement experience;
5. details of at least three professional references; and
6. any other supporting documentation considered relevant to demonstrating suitability for the assignment.

Electronic Submission: wardip.project@mopt.gov.lr with copy to:  neorgreaves@mopt.gov.lr  and morris123karu@gmail.com

Hard Copy Submission:

Attention to:
Ka-Rufus G. Morris
Project Procurement Specialist

Western Africa Regional Digital Integration Project-Liberia (WARDIP-SOP II-Liberia)

Ministry of Posts and Telecommunications
McDonald and Carey Streets
Monrovia, Liberia

Applications must include EOI, CV, and any relevant supporting documents, and must be received no later than 4:00 p.m. (GMT) on Wednesday , October 7, 2026. Late sumbission will be rejected.

Interested applicants are encouraged to visit the Ministry of Posts and Telecommunications (MoPT) website (www.mopt.gov.lr)  for information on the position as well.

For further information or clarification, interested applicants may contact the Project Procurement Specialist during official working hours (09:00 a.m. to 5:00 p.m., Monday to Friday) through – Telephone: +231- 0777- 549- 476 

Contract Type: Individual Consultant (IC)

Recruitment Type: Local

Duration of Assignment: Twelve (12) months, renewable annually based on satisfactory performance, project requirements, and availability of funding.

Reporting Line: WARDIP SOP2-Liberia Project Coordinator

1. BACKGROUND 

The Government of Liberia (GoL) has received financing from the World Bank (WB) for the West Africa Regional Digital Integration Project – Series of Projects 2 Liberia (WARDIP SOP2-Liberia). This project, to be implemented at the national level, seeks to facilitate increased broadband access and usage in preparation for the integration of regional digital markets in West Africa. 

WARDIP SOP2 builds on, and will run parallel to, investments in DTfA/WARDIP SOP1, further extending cross-border and backbone connectivity, data markets, and online market environment in additional countries. It aims to increase broadband access and usage in participating countries and to advance the integration of digital markets in Western Africa and is structured around six components. 

• Component I. Building Policy and Financing Pathways for West African SDM: This component aims to support the west African Economic and Monetary – Union’s (WAEMU) strategic vision of creating an SDM in West Africa. It is a regional-level component implemented at the WAEMU level and is not financed or implemented at the country level in Liberia.

Liberia’s participation under WARDIP SOP2 focuses on Components II through VI, which support the national investments and reforms aligned with the regional integration objectives of the program.

• Component I. Connectivity Market Development and Integration: This component aims to provide infrastructure financing and support for an enhanced enabling environment to develop the regional broadband connectivity market. 
• Component III: Data Market Development and Integration: This component aims to build trust in online transactions and strengthen the security and resilience of digital infrastructure and systems, focused on enabling secure, cross-border data exchange, storage, and processing to support regional access to data-driven services, innovation, and infrastructure. 
• Component IV. Online Market Development and Integration: This component aims to support the development of a robust regional online market, with a focus on boosting service uptake for an integrated SDM. 
• Component V. Project Management and Implementation Support. This component would provide technical assistance and capacity support for program preparation and implementation.
• Component VI. Contingent Emergency Response. The component is included to help participating countries respond swiftly to eligible crises and emergencies, in case of urgent need for assistance or capacity constraints.

The GoL, through the Ministry of Post and Telecommunications (MoPT) under the World Bank-WARDIP-Liberia Initiative, seeks to recruit a highly qualified and motivated Individual for the Communications Specialist position to lead the design and implementation of the project’s communication, stakeholder engagement, and visibility objectives.

1. OBJECTIVES OF THE ASSIGNMENT

The overall objective of this assignment is to provide strategic leadership and hands-on development and implementation for the planning, coordination, implementation, and monitoring of all communication, stakeholder engagement, public information, knowledge management, branding, and visibility activities under the Project. 

Reporting to the Project Coordinator, the Communications Specialist shall lead the development and execution of an integrated Communication and Stakeholder Engagement Strategy that promotes transparency, accountability, and public understanding of the project activities, and achievements, whilst ensuring that the communication reaches implementing institutions, development partners, private sector, civil society, the private sector and beneficiary communities in a timely, accurate, and accessible manner. 

The Specialist will support the Project’s objectives by advancing its institutional and public awareness, while strengthening stakeholder engagement, media relations, branding compliance, and institutional coordination in line with the GoL and the WB guidelines and policies. 

2. SCOPE OF WORK

The Communication Specialist will undertake the following, but not limited to, tasks in close collaboration with the PIU and stakeholders: 

1. Design and Implement a Comprehensive Communication Strategy and Work Plan 

The Communication Specialist will develop and execute an annual communication and stakeholder engagement strategy and work plan, including key performance indicators and a monitoring framework, to ensure the prompt and effective sharing of project progress updates while fostering transparency and accountability. This includes conducting continuous internal and external communications needs assessments through stakeholder consultations; developing communication products and establishing outreach schedules. The Specialist shall continuously assess the effectiveness of communication interventions and visibility risks, and take appropriate measures to strengthen stakeholder engagement and public participation throughout project implementation.

The strategy shall include evidence-based and targeted communication and outreach approaches that raise awareness of the project’s objectives, progress, and benefits among internal and external stakeholders. Campaigns shall be gender-inclusive, culturally appropriate, and accessible (with particular attention to reaching underserved and marginalized populations), delivered through an appropriate mix of communication channels and outlets (e.g., national and community radio, television, newspapers, social media platforms, the project website, podcasts, digital storytelling, SMS and mobile communication campaigns, digital newsletters, public exhibitions, stakeholder forums, community outreach meetings, town hall engagements, innovation events, and Information, Education and Communication (IEC) materials). 

2. Media Relations and Public Relations

The Communications Specialist will serve as the primary media focal point, establishing and maintaining effective working relationships with national, regional, and international media outlets to promote accurate, timely reporting on project activities and outcomes, while mitigating risks of misinformation or distortion. This includes developing and implementing a comprehensive media engagement strategy; preparing press releases, statements, briefing materials, organizing press conferences, interviews, and media coverage of key project milestones, and responding to media inquiries. The Specialist shall monitor media coverage and public sentiment, and advise PIU on communication risks and reputational management. All media engagements shall comply with GoL protocols and the WB access to information and disclosure policy requirements.

3. Digital Communications and Online Engagement

The Communications Specialist shall manage and upkeep the project’s formal online communication channels and platforms to ensure they remain up to date, accessible, and informative, publishing project updates, announcements, procurement notices, consultation schedules, and implementation progress. This includes producing high-quality multimedia content – including graphics, videos, infographics, and digital stories – to effectively communicate project key milestones and development impacts. The Specialist shall implement targeted online awareness campaigns, monitor social media analytics, and use data-driven insights to improve digital reach and stakeholder participation.

4. Citizen Engagement, Stakeholder Communication, and Public Feedback

The Communications Specialist shall strengthen citizen engagement by developing and implementing two-way participatory communication mechanisms – including public information sessions, community consultations, stakeholder forums, and feedback channels – to promote timely and effective dialogue between the project and the beneficiaries. The Specialist shall ensure that the feedback mechanisms are clear, accessible, and easy for beneficiaries to use, and that all feedback received is appropriately recorded and tracked in a timely manner. 

The Specialist shall support a full feedback loop across all engagement activities – ensuring that inputs, questions, and concerns raised by beneficiaries and stakeholders (whether through consultations, forums, feedback channels, or the GRM) are acknowledged, addressed, and communicated back to the relevant parties in accessible, plain-language formats in a timely manner – so that engagement with the project is transparent and accountable.

In carrying out these responsibilities, the Specialist shall be accountable for all public-facing communication dimensions: raising awareness of feedback and grievance channels, producing plain-language information materials on project activities and safeguard obligations, and communicating outcomes and resolutions back to affected communities. All citizen engagement and feedback activities shall be implemented in close coordination with the relevant PIU staff, particularly the Environmental and Social and Gender-based Violence Safeguard Specialists. The Environmental and Social and GBV Safeguard Specialists shall retain responsibility for the technical and case management dimensions-including GRM case registration, investigation, and resolution; ESCP compliance monitoring; and SEP implementation oversight. The specialists shall coordinate regularly to ensure that communication activities, safeguard commitments, and beneficiary-facing messaging are fully aligned. 

5. Documentation of Lessons Learned and Success Stories 

The Communications Specialist shall coordinate the preparation and dissemination of knowledge products – including case studies, lessons learned, success stories, and implementation experiences – to support institutional learning and evidence-based decision-making. The Specialist shall collaborate closely with the PIU staff, implementing agencies, the Monitoring and Evaluation (M&E) Specialist, and other stakeholders to ensure project experiences and results are systematically documented and effectively communicated to support knowledge sharing and continuous improvement.

6. Branding, Visibility, and Corporate Identity Management

The Communications Specialist shall ensure that all project communication products, publications, events, and visibility materials comply with WB branding and visual identity guidelines, GoL communication protocols, Ministry of Posts and Telecommunications (MoPT) corporate identity standards. This includes coordinating the design, production, quality assurance, and distribution of communication and visibility materials – such as prints, templates, exhibition materials, and signage – while ensuring consistent messaging and visual identity across all communication channels, publications, and public events.

7. Photography, Videography, and Multimedia Documentation

The Communications Specialist shall coordinate and document project-related digital photography, videography, and multimedia documentation – including launches, stakeholder consultations, campaigns, capacity-building activities, field visits, events, and key milestones. The Specialist shall establish and maintain a secure digital archive of approved multimedia content for communication, reporting, visibility, and knowledge management purposes. All multimedia documentation shall strictly comply with the WB’s Access to Information Policy (ATI) and the Policy on Personal Data Privacy, including requirements relating to informed consent, confidentiality, safeguarding, ethical storytelling, and the use of personal information.

8. Institutional Communication and Coordination

The Communications Specialist shall strengthen and maintain internal communication and information-sharing mechanisms within the PIU, implementing agencies, and stakeholders to improve coordination, collaboration, and efficiency. This includes developing internal communication protocols, preparing communication inputs (i.e., newsletter, briefing, progress report) to support project reporting needs. Working closely with the Project Coordinator and the PIU staff, the Communications Specialist shall ensure the timely dissemination of accurate and consistent information on project priorities, progress, achievements, challenges, risks, and results, supporting close coordination and informed decision-making throughout the project lifecycle.

3. QUALIFICATIONS AND EXPERIENCE

Mandatory requirements:

1. Education. Master’s Degree in Communications, Public/International Relations, Journalism, Media Studies, Digital Media, Marketing, International Development, Public Administration, Information Management, or other relevant discipline. A Bachelor’s Degree in a related field may be considered in lieu of a Master’s, provided it is accompanied by at least two (2) years of additional relevant professional experience.
2. Professional Experience. At least five (5) years of relevant experience (or seven (7) years for candidates holding a Bachelor’s Degree), demonstrating progressive growth in strategic communications, public relations, media relations, or related areas. Demonstrated experience in developing and implementing communication strategies, public awareness campaigns, behavior change communication, media engagement, and visibility activities. Strong knowledge of communication tools and methodologies for planning, executing, and monitoring communications strategies. Experience developing communication strategies/frameworks for government or international/multilateral/donor organizations is highly preferred.
3. Demonstrated experience developing communication materials, managing digital platforms and multimedia content (photography, videography, digital storytelling), coordinating public events and stakeholder engagement, and preparing press releases, communication products, and analytical reports, including familiarity with WB or development partner visibility and disclosure requirements. Experience in digital transformation, ICT, broadband infrastructure, or e-government projects is an advantage.

Preferred qualifications: 

1. Excellent language skills and proficiency to write and edit engaging and targeted communications products for purposeful structure, clarity of ideas, and logical, persuasive presentation; 
2. Outstanding organizational and planning abilities with the ability to handle and prioritize multiple tasks and nurture relationships with critical internal and external constituencies and stakeholders.
3. Strong computer skills and ability to learn new software applications efficiently– Office Suite (Word, Excel, PowerPoint, Outlook), desktop publishing tools (e.g., Adobe Creative Suite), Content Management & Web, and strong command of social media platform best practices (Meta, Youtube, X, LinkedIn, etc.). Candidates must also demonstrate competence in digital communication/conference platforms (e.g., Microsoft Teams, Webex, Zoom)
4. Proficient in English and conversant with the local languages.
5. Experience with similar assignments with governments, the WB or other international/donor-funded projects and initiatives will be given preference.
6. Proven ability to work independently and proficiently interact and establish work relationships across multiple disciplinary teams and representatives
7. Ability to work under pressure and manage competing demands in a fast-paced environment, whilst successfully meeting deadlines, expectations, and performing work duties as required.

4. TERMS AND DURATION OF ASSIGNMENT

The Communications Specialist will be appointed on a full-time basis, based in Monrovia Liberia, for a period of twelve (12) months. Extension of this position may be considered and will be dependent upon satisfactory performance and availability of funding.

The PIU will provide office space, general office supplies, and equipment. The majority of the assignment will be performed in an office-type setting with occasional on-site visits to project sites.

The Communications Specialist shall report directly to the Project Coordinator and work closely with the Project Implementation Unit staff and implementing agencies, contractors, consultants, government institutions, media organizations and outlets, stakeholders, and the WB Task Team. The Communications Specialist shall coordinate with relevant PIU staff and stakeholders to ensure effective planning, implementation, and monitoring of communication activities, including public information campaigns, stakeholder engagement, knowledge management, project visibility, and dissemination of WARDIP SOP II achievements, progress updates, and results. The Communication Specialist shall provide timely communication support to the PIU to promote transparency, accountability, and effective stakeholder engagement throughout the project lifecycle.

The Communications Specialist shall prepare and submit regular communication, visibility, and stakeholder engagement reports to support effective project implementation and accountability. Reporting requirements shall include periodic communication activity reports, annual Communication and Visibility Action Plans, stakeholder engagement updates, media monitoring reports, digital communication analytics reports, knowledge management reports, event documentation reports, success stories, case studies, and a final assignment report. The Specialist shall ensure that all reports provide accurate information on communication activities undertaken, outreach achieved, stakeholder engagement outcomes, communication challenges, lessons learned, and recommendations for improving project visibility and public engagement.

The Communications Specialist shall maintain strict confidentiality of project information, communication materials, stakeholder data, and any sensitive information obtained during the execution of the assignment. The Specialist shall ensure that all communication activities comply with the GoL policies, MoPT requirements, WB communication and access to information policy, and applicable environmental and social safeguard requirements. 

The Specialist shall adhere to the principles of accuracy, transparency, inclusiveness, and responsible communication when developing and disseminating project information. The Specialist shall ensure ethical use of photographs, videos, beneficiary stories, and personal information by obtaining appropriate consent and protecting the dignity and privacy of project stakeholders. The Communications Specialist shall comply with the WB Procurement Regulations for IPF Borrowers, Environmental and Social Framework (ESF), Anti-Corruption Guidelines, and applicable project procedures. The Specialist shall avoid conflicts of interest and maintain the highest standards of professionalism, integrity, transparency, accountability, and ethical conduct throughout the assignment.

5. RECRUITMENT METHOD 

The successful candidate shall be selected in accordance with the Open Competitive Selection of Individual Consultants method set out in the WB Procurement Regulations for IPF Borrowers, Procurement in Investment Project Financing (IPF), September 2025.

6. APPLICATION PROCEDURE

Interested candidates are invited to submit an Expression of Interest (EOI) clearly titled as “Application for the Position of Communications Specialist” outlining qualifications and interest in the position, along with a Curriculum Vitae (CV) and other relevant supporting documents (e.g., copy of diploma, certificates, or references). Only shortlisted candidates will be contacted by the hiring team. Applications may be submitted electronically or in hard copy as follows:

Electronic Submission: wardip.project@mopt.gov.lr with copy to: swaraymas@mopt.gov.lr , neorgreaves@mopt.gov.lr  and morris123karu@gmail.com 

Hard Copy Submission:

Attention to:
Ka-Rufus G. Morris
Project Procurement Specialist 

Western Africa Regional Digital Integration Project-Liberia (WARDIP-SOP II-Liberia)

Ministry of Posts and Telecommunications
McDonald and Carey Streets
Monrovia, Liberia

Applications must include EOI, CV, and any relevant supporting documents, and must be received no later than 4:00 p.m. (GMT) on Wednesday , September 30, 2026. The application period opens on , Tuesday September 1 2026.

Interested applicants are encouraged to visit the Ministry of Posts and Telecommunications (MoPT) website (www.mopt.gov.lr)  for information on the position as well.

For further information or clarification, interested applicants may contact the Project Procurement Specialist during official working hours (09:00 a.m. to 5:00 p.m., Monday to Friday) through – Telephone: +231- 0777- 549- 476